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The Full Story

About me

My purpose is to help improve the quality of life with innovative solutions to problems that some do not even see. I use my curiosity, persistence, and sense of humor to achieve that goal.

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Skills & Expertise

Working in the office environment

  • Critical thinking and problem-solving skills.

  • Writing skills in an academic and informal environment.

  • Creating and sending engaging information in Mailchimp.

  • Creating Facebook and Instagram content.

  • Using Intrix to manage customer relationships.

  • Excellent analytical skills and attention to detail.

  • Time management and multitasking skills with the ability to prioritize tasks.

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Interpersonal skills

  • Good communication.

  • Ability to work with teams and collaborate.

  • Emphatic.

  • Good at handling surprises.

  • Great at giving encouragement before and during projects. 

  • Teaching.
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Project management

  • Efficiently managed projects from inception to completion.

  • Proactively sourced and evaluated best-fit offers for new business initiatives.

  • Fostered effective communication with external companies and internal design teams.

  • Contributed innovative ideas to project development and implementation.

  • Successfully delivered projects that met or exceeded client expectations.

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Work Experience

Digital Marketing Specialist

Hiša knjig, Ljubljana

February 2024 - present

  • Creative design, content production, content publishing, and customer communication on Facebook, Instagram, X, TikTok, Linkedin, and Reddit in collaboration with digital agencies.

  • Following the technical specifications of the platforms.

  • Designing creative concepts and communication campaigns.

  • Collaborating with the team on content planning and creation.

  • Collaborating on setting up and sending out regular newsletters.

  • Analytics and reporting on the effectiveness of marketing campaigns.

  • Participation in the organization of events.

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Marketing Project Manager

Mladinska knjiga Založba, Ljubljana

October 2023 - January 2024

  • Project management and coordination.

  • Preparation of project designs.

  • Participation in projects.

  • Formulating opinions and preparing alternative solutions.

  • Carrying out other work as directed by the manager.

Marketing Product Manager

Mladinska knjiga Založba, Ljubljana

May 2023 - October 2023

  • I am passionate about developing and implementing strategies that drive engagement, awareness, and business growth.

  • I effectively leverage digital channels to reach our target audience.

  • Collaborating with cross-functional teams, I strive at lead generation campaigns, manage databases, and analyze marketing activities.

  • By staying on top of digital trends, I ensure our company remains at the forefront of industry advancements.

  • Proficient in nurturing and sales campaigns within the Emarsys system, we create personalized and impactful customer experiences.

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Product Specialist

Mladinska knjiga Založba, Ljubljana

March 2023 - April 2023

  • As a Product Specialist in English language education, I focused on enhancing presentations of our language learning materials and supporting customers through digital channels. I excelled in operational, analytical, and developmental work to help customers and coworkers.

  • My role involved:

    • Conducting research to stay updated on regulations, trends, and literature in the field.

      Collaborating with cross-functional teams to develop advanced methodologies and business instructions.

    • Leveraging tools like Mailchimp and Canva to create compelling marketing materials across various platforms.

    • Providing expert consultation via digital channels, assisting customers in selecting the best class books.

    • Writing clear instructions and descriptions for English language learning materials.

    • Developing strong skills in project management, digital marketing, customer service, and knowledge transfer.

English language teaching consultant

Center Oxford, Mladinska knjiga trgovina, Ljubljana

October 2021 - March 2023

  • I performed the most demanding operational, analytical, consulting, and development work in English language education to support the company's core activities. I monitored regulations and literature in the professional field and coordinated between organizational units to develop more demanding methodologies and business instructions.

  • In addition, I utilized various tools such as Mailchimp and Canva to create compelling marketing materials, including email campaigns, social media posts, and advertisements for different platforms. I consulted with customers via email or in-person to help them select the best class books to use in their classrooms. I also wrote clear and concise directions and descriptions for Oxford books for teachers, students, and their parents.

  • In my role, I also presented and promoted new and existing English language learning titles to teachers and language schools. I cared for new and existing users of our materials, solved customer problems (teachers, students, parents), and provided training to staff with programs from Oxford University Press. Additionally, I resolved complaints about e-materials and prepared workshops and webinars for primary and secondary school teachers and other professional associations.

  • Overall, my experience as an English Language Teaching Consultant has allowed me to develop strong skills in project management, digital marketing, customer service, and knowledge transfer.

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English as a second language teacher

Lingula, ta jezična šola, Ljubljana

October 2016 - Februrary 2022

  • I had the privilege of teaching English as a second language to children aged from 4 to 11 years old.

  • Developed and executed dynamic language programs, tailored to the age and language proficiency of each student, fostering linguistic growth and cross-cultural understanding.

  • Actively contributed to the school's marketing efforts by participating in the creation of video and Facebook ads to promote language programs.

  • Carried out promotional activities aimed at engaging the local community and attracting students to our language school.

  • Utilized public speaking and effective communication skills to create a welcoming and participatory learning environment.

  • Empowered young learners with the tools to enhance their English language skills and overall educational experience.

English as a second language teacher

Primary school Fran Saleški Finžgar Lesce

September 2019 - October 2021

  • Starting from the 2019/2020 school year, I had the honor of teaching English from 1st to 6th grade at Primary School Fran Saleški Finžgar Lesce.

  • Designed and delivered comprehensive English language programs that catered to a wide range of grade levels, fostering language proficiency and cultural understanding.

  • In addition to language instruction, I provided physical education by teaching karate and pilates, emphasizing fitness, discipline, and a holistic approach to well-being.

  • Served as the School Coordinator for UNESCO projects, leading the preparation, implementation, and monitoring of various projects. I also played a key role in motivating employees to participate and authored the final project reports.

  • Proficiently used a variety of tools and software, including Canva for creative materials, public speaking skills to engage students, and Adobe Photoshop, Office 365, Microsoft Word, Excel, and PowerPoint for both educational materials and administrative tasks.

  • Demonstrated strong teamwork and communication skills while collaborating with colleagues and students to create a dynamic and inclusive educational environment.

Primary School teacher

Primary school Fran Saleški Finžgar Lesce

September 2018 - August 2019

  • During the 2018/2019 school year, I had the privilege of teaching a 4th-grade class, providing a rich and engaging educational experience for my students.

  • Developed and delivered comprehensive lesson plans, ensuring a well-rounded curriculum covering core subjects and promoting holistic development.

  • Utilized innovative teaching techniques and tools, including Canva for creative materials, to enhance learning and student engagement.

  • Mastered the art of public speaking to create an interactive and participatory classroom environment, fostering student confidence and communication skills.

  • Actively incorporated sports activities into the curriculum, encouraging physical fitness and teamwork among students.
    Demonstrated proficiency in using Adobe Photoshop, Office 365, Microsoft Word, Excel, and PowerPoint for classroom materials and administrative tasks.

  • Collaborated with fellow educators, showcasing strong teamwork and communication skills to benefit both students and the school community.

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Teacher

Primary school Polhov Gradec

September 2017 - August 2018

  • I worked with children aged 6-11 who stayed in school after regular classes.

  • Designed and implemented engaging and enriching educational activities to support the academic and personal development of these students.

  • Utilized effective teaching techniques, public speaking skills, and sports activities to create a stimulating learning environment.

  • Leveraged my Martial Arts Black Belt expertise to teach discipline, focus, and respect to the students.

  • Proficiently used Adobe Photoshop, Office 365, and Microsoft Word for creative projects and educational materials.

  • Collaborated with colleagues, showcasing strong teamwork and communication skills to ensure a well-rounded educational experience for the children.

Assistant educator and administrator

Kindergarten Otona Župančiča, Ljubljana

September 2016 - October 2017

  • Engaged in the dual role of Assistant Educator and Administrator, providing comprehensive support to the kindergarten's operations.

  • Demonstrated a strong commitment to teaching and nurturing children, with a specific focus on those aged 11 months to 6 years old.

  • Designed and delivered age-appropriate educational activities, fostering intellectual, social, and emotional development in young learners.

  • Assumed administrative responsibilities, including record-keeping, scheduling, and communication with parents and guardians.

  • Showcased effective teamwork by collaborating with colleagues to create a positive and enriching learning environment.

Teacher

Self-employed

November 2015 - June 2016

  • During this period, I operated as a self-employed teacher, specializing in language education and childcare for children aged three to seven years old.

  • Developed and implemented customized language teaching programs, tailored to each child's age and learning needs.
    Provided a nurturing and safe environment for young learners, focusing on their overall well-being and fostering a love for learning.

  • Demonstrated strong communication skills to engage with both children and their parents, ensuring a collaborative and supportive educational experience.

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Promoter and Coach

Society Priprave and Sport Media Focus, Ljubljana

April 2022 - Present

  • As a promoter and running coach, I play an important role in promoting running competitions in the local community. I utilized my marketing and networking skills to raise awareness of upcoming races and encourage participation among runners of all levels. Sometimes I have an opportunity to work closely with event organizers to coordinate logistics and ensure that the events ran smoothly.

  • In addition to my role as a promoter, I also served as a running coach, working with athletes to help them improve their running technique, build endurance, and achieve their fitness goals. I developed customized training plans for individual athletes based on their specific needs and abilities, and I provided ongoing guidance and support throughout the training process.

  • Through my work, I developed a deep passion for running and a strong commitment to promoting fitness and healthy living in the community. I gained valuable experience in event planning, marketing, coaching, and mentoring, and I developed strong relationships with athletes, fellow coaches, and other professionals in the fitness industry. Overall, my experience is a rewarding and enriching one, and I am proud to have been a part of such a dynamic and inspiring organization.

Karate Coach

Karate club Zmaj, Ljubljana

September 2017 - August 2019

  • I specialized in coaching beginners in the art of Karate.

  • Actively participated in the promotion and growth of the club, contributing to its community outreach and visibility.

  • Utilized my skills in teaching and sports coaching to develop a strong foundation in Karate techniques and discipline among novice students.

  • Leveraged my Martial Arts Black Belt expertise to instill values of respect, dedication, and focus in the students.

  • Demonstrated proficiency in social media and marketing strategies to enhance the club's presence and attract new members.

  • Effectively communicated with students, parents, and club members to maintain a positive and inclusive training environment.

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Education

Master's Degree

University of Ljubljana, Faculty of Education

2015 - 2017

The study program prepares graduates for independent teaching of all subjects in the first and second educational period, the ability to plan solving strategies, and the ability to solve problems in a team.

Bachler's Degree

University of Ljubljana, Faculty of Education

2010 - 2015

A study program for a primary school teacher is an interesting, diverse, challenging, and interdisciplinary study.

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Education in progress

Doctor of Philosophy

University of Primorska, Faculty of Healthy Sciences

2019 - sometime in the future

  • Performance in first year of the study program: 10,00

  • Skilled in IBM SPSS Statistics, MATLAB and Mendeley.

The main objective of the study programme is to train the candidate for independent international competitive scientific research work in the field of all movement activities and the meaning of movement for the development and health of people. From the point of view of classifying the social and economic goals of activities, the programme contributes to the area of preserving and improving human health and to the field of the social structure and social relations (education, training, permanent training, requalification).

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Volunteering

Student tutor

Faculty of Education, University of Ljubljana

October 2016 - September 2018

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  • I provided academic support to fellow students, helping them with coursework, exam preparation, and study skills.

  • I mentored students on a one-to-one basis to help them achieve their academic goals. This experience helped me to develop strong interpersonal and teaching skills, as well as a deep appreciation for the value of education.

  • I also participated in Erasmus events.

Personal companion

Asociation Sožitje, Mengeš

May 2008 - October 2010

  • As a personal companion to people with intellectual disabilities, I provided essential support to individuals in need.

  • I worked closely with my clients to help them lead more independent and fulfilling lives, providing emotional and practical support as needed.

  • My responsibilities included accompanying clients to appointments, helping with daily activities, and facilitating social interactions with others in the community.

  • Through this volunteer work, I developed a deep appreciation for the unique challenges that people with disabilities face, and I gained valuable experience in communication, empathy, and problem-solving.

  • Overall, this was a rewarding and meaningful experience that allowed me to make a positive impact on the lives of others.

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Karate Coach

Karate club Zmaj, Ljubljana

September 2006 - June 2007

  • Volunteered as a dedicated Karate Coach, responsible for instructing and mentoring young beginners in the art of Karate.

  • Developed and delivered structured martial arts training programs, with a strong emphasis on instilling discipline, improving physical fitness, and teaching essential self-defense techniques.

  • Cultivated a supportive and motivating environment, empowering students to enhance their physical and mental strength, self-confidence, and respect for the sport.

  • Effectively communicated and demonstrated Karate techniques, ensuring clear understanding and fostering skill development among students.

Karate Coach

Karate club Atom, Domžale

September 2004 - June 2005

  • Volunteered as a Karate Coach, dedicated to instructing and mentoring young beginners in the art of Karate.

  • Designed and delivered structured martial arts training programs, emphasizing discipline, physical fitness, and self-defense techniques.

  • Nurtured a supportive and motivating environment to help students develop their physical and mental strength, self-confidence, and respect for the sport.

  • Effectively communicated and demonstrated Karate techniques, fostering clear understanding and skill development among students.

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© 2024 By Urša Svetek

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